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Documentation
  • Getting Started
    • Introduction
    • Sign up to Developer Edition
    • Build Your First Agent
    • Developer Support
  • Core Concepts
    • Agent
      • Knowledge
      • Webhook
    • PII Masking
    • Sub-Agent
    • Intent
    • Workflow
      • Node
        • Input
        • Output
        • Loader
        • Display
        • API Node
        • Web Crawler
        • Table Write
        • Table Read
        • Ruleset
        • Upload Document
        • Javascript
        • Workflow
        • Loop
        • Document To Image
        • External Database
        • Storage Write
        • Storage Read
        • Fetch Document
        • Prompt
        • RAG Query
        • Vector Search
        • Emit Event
    • RAG
    • Model Hub
      • Entity Recognizers
    • Data Gateway
    • Rulesets
    • Code Snippets
    • Tables
    • Storage
    • Widget
  • Overview of GenAI
    • Introduction
    • Key concepts
      • Intent Classification
      • Inference
      • Generative AI Models
      • Large Language Models (LLMs)
      • Prompt Engineering
      • AI Agents
      • RAG (Retrieval Augmented Generation)
      • AI Workflow Automation
      • AI Agents vs LLM-based APPs
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  • Why AI Agents Are the Next Step Beyond LLM-Based Apps
  • Key Differences Between AI Agents and LLM-Based Apps
  • Key Takeaway for developers.
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  1. Overview of GenAI
  2. Key concepts

AI Agents vs LLM-based APPs

From a developer's perspective, AI Agents and LLM-based apps like ChatGPT differ significantly in terms of architecture, capabilities, and use cases.

LLM-based apps are primarily focused on generating text based on a given prompt. They excel at tasks such as language translation, summarization, and content creation. However, their functionality is limited by their reliance on pre-trained models and their inability to interact with external systems or perform actions beyond generating text.

AI Agents, on the other hand, are designed to be more versatile and capable of performing a wider range of tasks. They can interact with their environment, make decisions, and take actions based on their goals. This is achieved through the integration of various components, such as perception modules, decision-making algorithms, and action execution mechanisms.

Why AI Agents Are the Next Step Beyond LLM-Based Apps

LLM-based apps have provided significant advancements in how users interact with software, but they have notable limitations. AI Agents address these limitations by offering context awareness, real-world action capabilities, and decision-making autonomy. Below is a detailed comparison:

  1. Overcoming Limited Context with AI Agents LLM-Based Apps: Struggle with Context Retention

    • LLM-based apps typically rely on a stateless approach, meaning they process each user input independently.

    • While modern models support longer context windows, they still struggle with remembering past interactions over long sessions.

    How AI Agents Solve This

    • AI Agents use memory and state management to persistently track user interactions and task progress.

    • They can store user preferences, conversation history, and intermediate results to maintain context over long interactions.

    • Example: A loan origination AI agent (in financial services) remembers past document uploads, form fields, and verification statuses to guide users seamlessly through the application process.

  2. AI Agents Can Interact with External Systems

    LLM-Based Apps: Self-Contained and Isolated

    • Traditional LLM-based applications lack direct integration with external systems.

    • They can generate text responses but cannot fetch real-time data or interact with APIs without additional engineering work.

    How AI Agents Solve This

    • AI Agents are designed to connect and interact with external databases, APIs, and software systems.

    • They act as middleware between users and backend systems, automating complex workflows.

    • Example: A loan origination AI agent retrieves live credit scores, bank statements, and loan application statuses via APIs, offering users real-time loan eligibility updates.

  3. AI Agents Can Take Action, Not Just Generate Text

    LLM-Based Apps: Passive and Limited to Suggestions

    • LLM-based apps can only suggest what users should do next.

    • They cannot autonomously execute actions in real-world applications.

    How AI Agents Solve This

    • AI Agents have action execution capabilities, meaning they can send emails, book meetings, process transactions, or trigger workflows.

    • They integrate with external services to perform real-world tasks.

    • Example: A loan origination AI agent fills out application forms, schedules document verification meetings, and submits applications on behalf of the user, rather than just guiding them manually.

  4. Handling Multi-Step Tasks with Intelligent Workflows

    LLM-Based Apps: Struggle with Multi-Step Processes

    • LLM-based apps work best with single-step, short-turn interactions.

    • Complex, multi-step workflows (e.g., submitting a loan application, verifying income, finalizing approval) require manual intervention.

    How AI Agents Solve This

    • AI Agents break down complex tasks into sub-tasks, ensuring step-by-step execution.

    • They incorporate decision-making logic to adjust dynamically based on user inputs and external conditions.

    • Example: A loan processing AI agent handles a multi-step verification by:

      1. Asking the user for required documents.

      2. Extracting data via OCR and validating financial statements.

      3. Checking loan eligibility via an integrated credit check API.

      4. Submitting the final credit memo for approval from human reviewers.

Key Differences Between AI Agents and LLM-Based Apps

Platform Shift & Evolution

  • AI agents represent a major shift from traditional SaaS and LLM-based apps.

  • Historically, software architecture evolved with platform changes (e.g., mainframes → cloud).

  • Now, we’re moving from software-driven apps to AI-driven agents.

AI Agents vs. LLM-Based Apps

  • LLM-based apps: These are applications that use large language models (LLMs) to enhance user interactions but still function as traditional apps.

  • AI Agents: These are autonomous, goal-oriented systems that perform tasks on behalf of users with minimal human intervention.

Functionality Differences

  • LLM-based apps require user input and respond accordingly.

  • AI agents proactively take action based on intent, context, and automation.

The Future of Agents

  • Agents will integrate deeply into workflows, replacing static SaaS interfaces.

  • Instead of navigating multiple apps, users will interact with agents that dynamically execute tasks across various systems.

Implication for Developers

  • Developers will need to build AI-native architectures instead of just embedding LLMs into traditional apps.

  • AI agents will require new frameworks for decision-making, autonomy, and integration.

Key Takeaway for developers.

AI agents are not just chatbots or enhanced LLM-based apps—they are autonomous systems designed to replace traditional apps by executing actions dynamically. They consist of a reasoning engine for intent classification, inference, and task execution orchestration.

PreviousAI Workflow Automation

Last updated 4 months ago