Connect an integration
Connect a third-party service to your account from Integrations.
Connect your account to third-party services from Integrations.
This guide covers finding an integration, adding a connection, and confirming it is ready. Connected integrations are reusable across apps and agents.
Prerequisites
Connect methods
Each integration uses one of three connect methods:
Connect BYOK (Bring Your Own Key) — you supply credentials for your own account with the provider, such as OpenAI, Salesforce, or Stripe. Some integrations also offer Use Platform Managed Keys, with no credentials to enter.
Sandbox account — the core banking integrations, reached through Kinective. Agent Builder only, sandbox only.
Connect via UDG — partner integrations brokered through UDG. Their Connect via UDG button is disabled; they can't be connected yet.
See Connect Methods.
Steps
Open Integrations
Select Integrations in the left navigation. The catalog lists 200+ integrations. Use the search box, the category chips (All, Storage, Authentication, LLM, Payments, CRM, Accountancy, Banking, Messaging, …), or the status filter to find a service.

Select the integration
On the integration's card, click + Connect (visible directly on the card). This opens the integration's detail page, showing its status (e.g., Not Connected), an Overview, and an All Connections table.

Add a connection
Click + Add Connection. In the Manage {Service} dialog, enter a Connection Name and the service-specific details:
LLMs (e.g., OpenAI): choose a Model (and provide your API key where prompted).
OAuth services: click to authorize through the provider's consent screen.
Token / token + webhook services: paste your API key (and webhook secret).
Then click Save.

If the form offers a credential model, choose Use Platform Managed Keys, Use per-user credentials, or keep shared credentials. Per-user credentials can't be changed back once saved; see Choose a credential model.
Verify
The connection appears in the integration's All Connections table with a connected status.
The integration is now available to your apps and agents.
Common issues
The Connect button is disabled. A card that reads Connect via UDG or Coming Soon can't be connected yet.
OAuth won't complete. Re-run the connect step and finish the provider consent screen; ensure pop-ups aren't blocked.
The service I need isn't in the catalog. For any REST API without a pre-built connector, add an API Call skill to the agent.
Related pages
Use it in an app: Create an app
Give an agent reach into a service: Create an agent
Maintained by Abhishek Paul
AI-assisted, human-approved

Last updated
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