Observability

Monitor app adoption, platform activity, and agent conversation outcomes.

See how published apps and agents are used, and how teams build on the platform. Start here to understand adoption, volume, and outcomes before investigating quality or low-level calls.

Understand adoption

Measure published-app engagement and account-wide build activity.

Investigate agent outcomes

Review conversation threads, durations, and execution status.

At a glance

Area	Use it to	Start here
App Analytics	Track end-user engagement	App Analytics
Platform Analytics	Track app and agent build activity	Platform Analytics
Agent Analytics	Review individual conversation outcomes	Agent Analytics

Analytics is account-wide. You can filter by workspace. App Analytics and Agent Analytics also support date-range filters.

App Analytics

App Analytics reports usage and engagement across the apps you've published. Open it from Observability → App Analytics.

App Analytics, reporting usage across published apps.

You can narrow the view to a workspace or a date range, search for a single app, and reload at any time.

For the selected period, App Analytics reports your Unique Visitors — the distinct people who used your apps — your Total Page Views, and how many Published Apps you have live across all environments. Each figure has a short definition on hover.

It then shows how that usage moves and where it comes from: unique visitors over time, the browsers your visitors used, and how visitors split across your apps by percentage.

Finally, each published app is listed with its Visitors and Pageviews for the period, shown under its subdomain — for example, document-insight-ai-builderqa-352042.qa.withuptiq.app.

Platform Analytics

Platform Analytics reports account-wide build activity, adoption, and spend — how much is being built on the platform, rather than how end users engage with finished apps. Open it from Observability → Platform Analytics.

Platform Analytics, reporting account-wide build activity.

Platform Analytics has two parts.

• App Events covers the app build lifecycle — Apps Created, Build Started, Build Completed, and Project Published — with an App build funnel that shows the same stages as proportions. Wherever a stage has records behind it, a View records link takes you to the underlying list.

• Agent Events covers the agent lifecycle — Agents Created, Build Started, Build Completed, Runs Initiated, and Agent Mapped — with an Agent build funnel and an event-count breakdown alongside. As with App Events, stages that have records offer a View records link.

Agent Analytics

Agent Analytics reports conversation volume, quality, and outcomes for your agents, one thread at a time. Open it from Observability → Agent Analytics.

Agent Analytics, reporting conversation outcomes one thread at a time.

You can narrow the view by workspace, by agent name or ID, by Business ID, or by date range.

Each conversation thread is listed with:

Field	What it shows
Thread	The thread's ID.
Agent	Which agent handled the thread (for example, Universal Document Intelligence Specialist).
Started At	When the thread began.
Duration	How long it ran (for example, 32s, 2m 1s, 9m 47s).
Status	The outcome — Completed (green), Waiting (in progress), or Aborted (red).
Actions	A per-row menu for that thread.

Related

Control CenterEvaluation & QualityLogs & DataCredits & Tokens